At TK Designers we strive to provide you with Customer Service of the highest standard. We want all your purchases to arrive quickly and in perfect condition, therefore all items are sent using Interlink 3-5 working days delivery.

We will try to dispatch  the same day for delivery,  Shipping times may vary on weekends, bank holidays and public holidays. We do not accept any responsibility for damages that occur during transit, as we do our best to make sure that all products are packed carefully and appropriately to protect them during the delivery process.


Shipping times may vary during bank/public holidays and during peak periods. We are not liable for delays that may occur as a result of courier related matters.

Our customers are very important and we operate with the above courier services to ensure that all orders remain safe and are taken care of till it reaches your door as quickly as possible. We constantly strive to offer our clients the best shopping experience and we know that delivery charges is an important consideration for every customer that shops online. This is why we have provided discounted shipping rates. Why not tell a friend about and experience the joy of shopping together on our website? Your items will arrive swiftly, you pay less for delivery and you can share the pleasure of opening your TK Designers parcel together.

All UK orders are tracked a text message will be provided on the time your parcel will be received, all items must be signed for. For international we try to provide tracking however this is dependent on the service used. Please state at the checkout stage if you would like a specified neighbour to sign for your parcel (if you are not available on delivery date). Alternatively, you may indicate a safe place where your parcel may be left or simply request that the courier company leaves a card for you to arrange re-delivery. A second delivery is usually attempted the next working day if there is no one to sign for and accept the parcel on the first attempt.

All UK customers must state whether they would like to receive delivery notifications and confirmations via email.

VAT Refund for Non-EC Countries

TK Designers is not a part of the VAT Retail Export Scheme. VAT Retail Export Scheme is a voluntary basis scheme, hence you only can claim VAT refund on goods purchase from retail shop that participate in it.

Furthermore, this scheme does not apply to mail order and Internet sales.

A single order maybe split in to multiple shipments, depending on the availability of item in stock and/or weight limits for parcels by the courier/postal company.

The cardholder should be aware of the possibility that multiple shipments may result in multiple postings to the cardholder’s monthly statement.